Live is facing issues
Incident
Report for BrowserStack
Postmortem
Due to a faulty DNS configuration deployment, users trying to start sessions from the Live dashboard failed to do so.
Eventually the product dashboard started failing to load for most users due to a spike in latency of above requests.
The issue began at 11:05 UTC and ended at 11:54 UTC. The issue was persistent and at that time users trying to launch a new session would have been impacted.
The issue is now fixed and all systems are up and running.
We sincerely apologize for any inconvenience caused.
Resolved
We're back! Everything should be up and running.
Investigating
We are currently investigating this issue.
This incident affected: Live.