Live is facing issues

Incident Report for BrowserStack

Postmortem

We experienced a degradation in our iOS platform for 28 minutes during which users would not have been able to launch iOS sessions on the live product. Around 40 % of these sessions were affected.

We narrowed this down to a faulty deploy, which we reverted immediately. We have identified and are correcting the gap in our canary deploy process that will prevent any such future deploys from being rolled out.

Posted Jun 17, 2020 - 15:52 UTC

Resolved

We're back! Everything should be up and running.
Posted Jun 17, 2020 - 10:22 UTC

Investigating

We are currently investigating this issue.
Posted Jun 17, 2020 - 09:54 UTC