Live is facing issues

Incident Report for BrowserStack

Postmortem

Due to a bad deploy in our mobile platform infrastructure, certain users might have experienced unavailability of mobile devices across all regions.

The issue began at 9:33 UTC and ended at 9:56 UTC. Issue was intermittent and only impacted a few users trying to launch a new session. In session performance was not impacted.

The change was reverted and all systems are up and running.

We sincerely apologize for any inconvenience caused.

Posted Apr 01, 2021 - 09:08 UTC

Resolved

We're back! Everything should be up and running.
Posted Mar 31, 2021 - 10:12 UTC

Investigating

We are currently investigating this issue.
Posted Mar 31, 2021 - 10:07 UTC
This incident affected: Live.