Ingestion pipeline was severely impacted causing delays upto 2-4 hours for data to appear

Incident Report for BrowserStack

Resolved

Between May 6th 8:30 UTC & May 7th, 03:30 UTC (19 hours), our data ingestion pipeline was severely impacted causing delays up to 2-4 hours for tests and builds to appear on product dashboards. Automate, App Automate, Accessibility suite, Central Scanner, Test Management, Low Code Automation & Test Reporting & Analysis products were impacted.

There was no data loss w.r.t ingestion during the incident.

Posted May 06, 2026 - 03:00 UTC