Automate, App Automate & Test Observability Dashboard Incident

Incident Report for BrowserStack

Resolved

A bug in the data ingestion flow caused missing platform information, leading to incorrect grouping of tests as re-runs across different platform combinations. This also impacted history linking and smart tag calculations for affected tests.

A fix was deployed on March 11, resolving the issue for new runs. We are working on correcting past test run data to ensure accuracy in history tracking and smart tag computation.

We apologise for any inconvenience caused.
Posted Mar 11, 2025 - 23:59 UTC

Investigating

We are currently investigating this issue.
Posted Feb 21, 2025 - 00:00 UTC
This incident affected: Automate, App Automate and Test Observability (Dashboard).