Test Reporting and Analytics Degraded Performance

Incident Report for BrowserStack

Resolved

Between June 23, 16:05 UTC and June 25, 10:30 UTC, we experienced build processing delays in Test Reporting and Analytics.

A backend processing issue caused builds to be delayed in the "Analysing" state and impacted Failure Category Analysis, which also affected the following triggers:
Quality Gates with Failure Categories in the profile
Webhooks with Failure Category trigger
Alerts notifications

The incident is now resolved, and performance has returned to normal. We sincerely apologize for the disruption and have taken steps to prevent future occurrences.

Posted Jun 25, 2025 - 10:30 UTC

This incident affected: Test Reporting & Analytics (Test Data Ingestion).